Apple recently updated their App Store Review Guidelines and you need your own Apple Developer account to publish your branded event app to the App Store.  Your event app will still be created and managed through the HelloCrowd dashboard and we will handle submitting your event app under your Apple Developer account. 

If you or your company does not already have an Apple Developer Account, you will need to create one by enrolling in the Apple Developer Program. Please note Apple Developer account is $99/year.

Apple Developer Account Program

1. Create Apple ID: You need an Apple ID and you can create it here: https://appleid.apple.com/account#!&page=create

2. Enroll in the Apple Developer Program: You can sign up as an individual or as an organisation. Here is what you’ll need before you enroll: https://developer.apple.com/programs/enroll/. To start with your enrollment for your Apple Developer Program click here, select ‘Start your enrollment’ button. Login to the developer section with your Apple ID.  

3. Apple Developer Agreement: Once you have logged in you will need to accept to the Apple Developer Agreement. 

4. Join the Apple Developer Program: Select the ‘enroll’ button in the top right corner and on the next page you need to select the ‘start your enrollment’ option at the bottom of the page.

5. Complete your information: You need to complete your organization's information and agree to the legal agreements.  Once completed select the purchase button and you’ll have a Developer account with Apple. 

Allow Access to Your Apple Developer Account

There are two invitations that are required to allow HelloCrowd access to publish your event app on your behalf.

Apple Developer Console:

1. Go to Apple Developer console and select: People > Invitations.

2. Send an invitation to HelloCrowd Apps including Admin rights. 

3. Address the invitation to the following:

iTunes Connect:

1. Go to https://itunesconnect.apple.com and log in with your Apple ID credentials.

2. When logged in select 'Users and Roles'.

3. Select the '+' button to add a new user.

4. Address the second invitation to HelloCrowd:

5. Allow permissions to this new user and select the Admin Role by selecting the option - the permission will allow HelloCrowd to publish your mobile event app on your behalf.

6. If you are asked to edit the notification settings for this account you can leave it on the default values.

7. The invitation has been sent to HelloCrowd.


Notify the HelloCrowd team by emailing our support team (support@hellocrowd.net) and include the email address associated with your Apple Developer Account.

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